“Moshi Moshi Mama” is a service that enables Snack Mama to serve customers online through a dedicated app for Online Snack Yokocho. In addition to the real-time acquisition of needs and reservation support for online snacks that we have provided so far, for customers who have found it difficult to enter snack stores because they cannot see the inside of the store or know the price in advance. Also, it is possible to communicate with Snack Mama in advance, and in addition to communication such as business hours and congestion in the store, it is also possible to support advance payment. Customers can access Online Snack Yokocho, access their favorite snack page from the snack list, and use the hello mama button displayed to chat with Snack Mama in real time. In addition, Snack Mama can receive and reply to customer messages on LINE, and it is a system that allows easy communication regardless of IT knowledge. As more and more products and services are online, the importance of face-to-face two-way communication has been reconsidered as a new value, and there is a renewed interest in services that integrate online and offline. Online Snack Yokocho will build a system that maximizes the advantages of real and online, create new snack users, and promote DX in the snack industry.
Customers who use "Moshi Moshi Mama" click on snacks marked with the "Available immediately" mark from the list of snacks. You can chat with Snack Mama at the corresponding store by clicking the "Hello Mama" button on the bottom right.
"Hello Mama" is set up by the Online Snack Yokocho Secretariat, so there is no need for IT knowledge or troublesome settings. You can receive and reply to customer messages on LINE, so you can respond with just a smartphone.
“Moshi Moshi Mama” Introduction Commemorative Campaign Overview
[Target period] Reservations from March 10 (Thursday) to March 13 (Sunday), 2022 [Campaign details] Use the "Moshi Moshi Mama" service of Online Snack Yokocho during the target period to purchase tickets for the target store. 10% off with purchase. It can be used any number of times during the period.
・"Cafe de Mari" (Ota, Gunma)
・"Bar ATAOKA" (Kameido, Tokyo)
・"Rise" (Hanamaki, Iwate)
・"Snack Sachiko" (Toyota, Aichi)
・"Karaoke Snack Komomo" (Osaka Fujiidera)
・"Yocho" (Nagasaki, Nagasaki) ・"Orage" (Miyazaki, Miyakonojo)
・"Amami Kurousagi" (Amami, Kagoshima Prefecture)
・"Bar Haru" (Bali, Indonesia)
“Online Snack Yokocho”, which started on May 14, 2020 as a support measure for snacks all over the country that have been hit by the spread of corona infection, has been launched all over the country from Hokkaido in the north to Okinawa in the south, as well as New York and Bali. 72 stores (as of March 10), including foreign snacks from Japan, will join. You can participate online from home or from a remote location, and you can choose a partner from a variety of information, such as cheerful moms, good listeners, and masters with various backgrounds. We also have a variety of menus for special events. Many of the customers who use it are men and women in their 20s to 40s who have never been to a snack bar, and it is used by a wide range of customers as a third place on the cloud, such as couples, married couples, and groups of company colleagues. On January 20, 2022, the number of sales exceeded 10,000, and many happy comments have been received, such as customers visiting the physical store to see their mothers after using online snacks. By promoting the digital transformation of the snack industry, which was mainly offline, we are creating new opportunities for snack moms and contributing to the promotion of attracting customers to actual stores.
Company name: Kujira Capital Co., Ltd.
Head office location: 2-9-3 Akasaka, Minato-ku, Tokyo Matsuura Building 3F
Representative: Representative Director Shinji Takeuchi
Date of establishment: April 17, 2018 Capital: 61 million yen (including capital reserve)
Business description: Operation of SME growth support fund, digital transformation support business
Online Snack Yokocho Official Website URL: https://snackyokocho.com/
Official Twitter: https://twitter.com/Snackyokocho
Official Facebook: https://www.facebook.com/onlinesnackyokocho/
Official Instagram: https://www.instagram.com/snackyokocho/