Cancellation policy and Terms of Use

【Cancellation policy】

We are unable to accommodate refunds for ticket payments based on your convenience. In the event of unavoidable cancellation due to inclement weather, disasters, or other circumstances, we will inform you and provide a refund if notified by 6:00 PM the day before. If the event is postponed due to unavoidable reasons such as severe weather or disasters, and you are unable to attend on the rescheduled date, we will issue a refund.


1, Travel Insurance:

We recommend purchasing travel insurance to prepare for unexpected situations such as sudden illness or injury. Please ensure that you have the necessary insurance coverage by yourself.


2, Tour Schedule and Plan:

Changes may occur to the tour schedule or plan due to the operating status of the bar and snack. We will notify you in advance if there are any changes to the tour itinerary.


3, Late Arrival:

If you are late for the tour departure time due to personal reasons, we cannot wait as it may inconvenience other participants. If unforeseen circumstances such as transportation delays occur, please contact the emergency contact immediately.


4, Information on Meals and Allergies:

Please inform us in advance if you have any allergies. However, we cannot guarantee that we can accommodate all allergies, so please understand in advance.


5, Local Manners and Rules:

We will explain the local manners and rules on the day of the tour. Please participate in the tour with an understanding of the culture and customs.


6, Responsibility and Guarantee:

We cannot be held responsible for any loss, damage, or injury that may occur during the tour to your valuables or luggage.


7, Intentional Damage or Injury:

If you intentionally damage any property or cause injury, you will be held responsible for the cost.


8, Verbal Abuse and Sexual Harassment:

To ensure that all participants can enjoy the trip with peace of mind acts such as verbal abuse and sexual harassment are strictly prohibited on our tours. If such acts are discovered, we will handle them strictly and you may be asked to leave the tour. Please note that any additional expenses or cancellation fees resulting from leaving the tour will be at your own expense.


9,COVID-19 Measures:

Some bars and snacks may require wearing masks, taking temperature, and disinfecting hands. Please follow the guidelines of each store.